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FAQs

How quickly will my order ship?

We package and ship our orders as soon as possible within two business day of the order date. Orders that are placed early during the day often get ship that same day.

Wholesale?

Yes! Most of our products are available for wholesale. We are open to requests from businesses. For more information get in touch with us at Contact@jaelsnatural.com

How to care for the soaps?

Similar to any bar of soap, all natural handmade bars prefer to dry out in-between uses. Please use a draining soap dish to help prolong the life of your bars. 

what are the return policy?

We unfortunately cannot accept returns at the moment due the nature of personal hygiene of our products. However if you were sent an incorrect product in error, we will gladly make it right. If you have any concerns please leave us a message at Contact@jaelsnatural.com .

why Jael's natural?

Jael having sensitive skin issues herself wanted to create a line of skincare products that people can soundly use without worrying about the extra unnecessary toxins in them. Soaps that are free of dyes, parabens, cruelty free, that won't cause irritation to the skin. Skincare products that are made with real honest ingredients and genuinely made. Products that you and your family can trust.